Testimonials

What Our Clients Are Saying
 
When you list with The Kristan Erner Group you become a member of the team. You partner in the many decisions that need to be made to prepare and list your home. Ours was not an easy sale but Kristan K. Erner and Jaicel Aquino got the job done with self-assurance and dedication. The entire team was always available to answer our many questions and to provide diplomatic direction where it was needed. They were patient and determined in the staging, listing and selling of our house. Kristan K. Erner’s 27 years of experience has given him an understanding of what it takes to maximize the value of one’s property and we highly recommend The Kristan Erner Group to everyone looking to sell their home. - (Garth & Monique)

The Kristan Erner Group went above and beyond all of our expectations when selling our home. They were able to sell our home in 6 days, with a final offer $43,000 above our asking price! During our initial meeting were immediately impressed by their professionalism, pragmatic yet creative approach, and the sincere passion they put into their work. Their impressive track record is a true testament of their abilities. The Kristan Erner Group have truly mastered a winning process, and you can rest assured that they will put the same care into selling your home as if it was their own. They differentiated themselves from other Realtors by providing their unique personal touch while staging our home, ensuring it looked it best, and allowing potential buyers to envision themselves in it. Moreover, they also provided a house cleaning service and a third party home inspection service to take away some of the stress involved with preparing our house for sale. Their seamless marketing through direct mail & social media is unparalleled. This allowed us to attract and large number of potential buyers, which paved the way to 5 offers in just 6 days! This led to our home selling at an unprecedented amount in our neighbourhood. We are so thankful we chose The Kristan Erner Group to assist us with the sale of our home, and we will happily refer them to everyone we know!! - (Daniel and Evangeline)


We contacted The Kristan Erner Group last year upon hearing of a successful sale in our neighbourhood. Kristan came to our home with a presentation of the service he and his team provide, very impressive and absolutely no pressure. We advised Kristan the type of home we were interested in and asked that he contact us if he came across something similar. Several months later Kristan sent us the exact home we were looking for and with his team’s help we purchased the property. We then met to discuss the sale of our home. In preparation for our listing The Kristan Erner Group arranged staging, marketing, house cleaning and home inspection. The “Coming Soon” sign was posted, and our listing went live a week later. After 31 showings and a very successful Open House, we received six offers. Kristan’s superior negotiation skills resulted in us obtaining 90K over the list price and our desired closing date. Throughout this entire experience the Kristan Erner Group maintained contact with us to ensure we remained informed. Kristan had a well thought out sales strategy, often he would remind us to “stick to the plan”. The end result speaks for itself! We wish to thank the Kristan Erner Group for their dedication to our best interests. This was the best customer service experience that we have ever had with anything. - (Kathleen and Rick)

When it came to selling 19 Winlock Park this is what the Sellers said; “The Kristan Erner Group did a great job as our selling team, and we recommend them without hesitation.” Both are in the financial services sector, so they must know about real estate. “...but we know nothing about real estate. When it came time to sell my wife’s mother’s house in North York, our plan from the start was to find an agent we felt confident in and let him or her lead the charge.” So they needed to interview some agent’s. “We found three agents to interview” “All three seemed very competent and experienced” So then what did they decide? “Of the three, however, The Kristan Erner Group had the clearest and most fully thoughtout vision of how they would proceed” “We were also struck, during the several days we spent deciding who to choose, by The Kristan Erner Group’s quick and clear responses whenever we called or emailed with follow-up questions.” “Finally, we were impressed by their calm but unwavering confidence that they could help us achieve a quick sale at an optimal price. So we signed.” Then what happened? “From that point on, everything went very much as they said it would during that first interview. Great prep and staging of the house by The Kristan Erner Group; great photos and a well-composed write-up in the MLS listing and the online promotion; plenty of turnout to the open houses and many private showings... and all right on schedule.” How did it turn out in the end? “Most importantly, and as they said we likely would, we ended up receiving and accepting a bid at well above the listing price — a bid submitted in the context of a multi-buyer situation that, like everything else about the sale, The Kristan Erner Group managed with great skill and professionalism.” So would they recommend The Kristan Erner Group? “As I said to begin with, The Kristan Erner Group did a great job on our sale. I’m no expert, but I don’t really know how it could have gone any better. We are pleased to have this opportunity to recommend their services.” - (David and Lynette)

Alex and I would like to thank The Kristan Erner Group for going above and beyond in the whole process of selling our home and helping us to find a new one. Kristan came to our home well versed in what had been happening in our area regarding home sales. His presentation included information that was invaluable in deciding to work with them. Kristan and The Kristan Erner Group was the best choice. They provided direction regarding staging our home, they made themselves available to answer any questions we had, and Kristan and his team prepared beautiful brochures that we were proud represented our home. On the day we accepted offers, Kristan and his team worked to ensure that we got a deal that was right for us. The multiple offers that came from The Kristan Erner Group’s hard work made the process one that could have been overwhelming but instead went very smoothly. The Kristan Erner Group also proved themselves again when it came to finding the right place for Alex and myself to move to. They worked around our crazy schedule and took us to see places we requested and ones they knew that would work for what we were looking for. We found the perfect home for us and The Kristan Erner Group made the deal happen. I can’t say enough what a pleasure it was working with them and we will be referring them to all our friends and family. - (Heather and Alex)

Thanks to The Kristan Erner Group for all their hard work and attention to detail in selling my parent’s home. Where there are thousands of real estate agents, Kristan and his team were very personable and professional, making the whole experience for my parents a comfortable transition in selling and purchasing a new home. The Kristan Erner Group went above and beyond making sure my parents expectations were met, and their hard work paid off by selling their home above asking price! I cannot speak highly enough of The Kristan Erner Group! - (Kevin)

Thank you! Thank you! Thank you! My wife and I have no regrets in the decision we made to choose The Kristan Erner Group as our Real Estate Team. As a matter of fact, we have already started recommending The Kristan Erner Group to others so that they too can experience the joy we had working with your team. We found The Kristan Erner Group to be honest, knowledgeable and reliable, and definitely go-getters. We realize that the Group has excellent sales and marketing skills and their friendliness made the whole process of selling our property a welcomed experience. The Kristan Erner Group was able to find a buyer for our home, which was on the market with another Realtor for a number of months, in less than a week. We admired The Kristan Erner Group work ethics. The fact that the Group started planning the sale even before the ink on our signatures was dried on the listing agreement speaks volumes. We would like to wish The Kristan Erner Group continued success and look forward to doing business with you again if we decide to change location. Thank you and GOD bless! - (Rafeek and Bebi)


I am writing this letter to express how impressed I am with our realtor Kristan Erner and The Kristan Erner Group. My husband and I have used The Kristan Erner Group many times over the past 8 years including the purchase of our current home and the selling of three other homes. Each time we used The Kristan Erner Group they impressed us even more. The Kristan Erner Group’s attention to detail, professionalism, marketing and closing deals is like none other. Combining these attributes with the care and compassion they show each client is very rare and should be commended. The Kristan Erner Group has a unique quality of making every client feel like their only client. They make the transition of selling and buying so smooth for the consumer that the ease that is felt sometimes goes unnoticed. The Kristan Erner Group are sharp negotiator’s and extremely knowledgeable in the Real Estate field. Their confidence provided us with the assurance and complete trust we have had with each of our buying/selling transactions. The last sale we did was a family home of my parents. This was a very difficult sale for our family, but they continually put us first and made this emotional endeavour manageable for all of us.?
In addition, The Kristan Erner Group provided the buyers who were looking at our home with so much information that they too could feel confident with purchasing our home. The Kristan Erner Group were always reachable and in constant contact with updates and progress. As a result our last sale was more successful than we could have ever imagined and I know for certain that would not have happened with anyone else. The Kristan Erner Group continues to exceed all our expectations. The Kristan Erner Group is the best, and they prove it everytime! - (Karen Harry)

This month we purchased a new house and sold our existing home with the help of The Kristan Erner Group. We were extremely satisfied with the work Kristan, Jaicel, Jennifer, Sal, and Cathy did for us in both transactions. Kristan and his group are all highly professional, courteous, and extremely hard working. They were always available and happy to help us with every detail as we searched for new home, and uncompromising in finding us a place that fit our needs and budget. When it came time to sell our home The Kristan Erner Group’s advice and strategy was highly effective as we were able to sell our home after one week on the market for far more than I thought we would get. They are truly a full-service team of Realtors, going well beyond our expectations and ensuring every aspect of our home purchase and sale went smoothly. I have no reservations recommending Kristan and each member on his team, and will definitely use them again when it comes time for our next move. - (Michael Barth)

We would like to thank the Kristan Erner Group for their exemplary service and results in selling our house! The company walked us through the whole process and was very patient in answering all our questions. They even provided the home inspection service which assured potential buyers about the condition of the property. The Kristan Erner Group’s approach in marketing our house through multiple channels which combined traditional admail and social media maximized the exposure of our house in the market. We trusted their professional advice and had over 131 showings! Eight bidders showed up on the night of the offer and it resulted in a firm offer with no conditions and superior closing price for us in JUST ONE week! I wouldn’t hesitate to recommend the Kristan Erner Group to anyone who is looking to buy or sell a home, as well as seek their service in any of my future real estate transactions! - (Aldrin and Karen)

The Kristan Erner Group are not only highly professional and successful, they truly care for their clients. They have helped me buy, sell and rent property and every time I need help or advice they were there in a heartbeat. No issue is too trivial. When I was first looking to buy it was while planning my wedding and I was overwhelmed. I met Kristan through a co-worker who said he was a solid and dependable real estate agent. I had never bought before and knew nothing about how it worked. The Kristan Erner Group were so patient answering my million and one questions. Even after we bought they kept in touch to make sure we were happy and settled. The Kristan Erner Group are my go-to Realtors and for good reason. They will do everything in their power to make sure you’re happy and satisfied, not matter what the issue. Buying or selling is one of the biggest financial and emotional decisions you will make in your life. You want people you can trust with your best interests at heart. The Kristan Erner Group are those people. - (Jennifer Choi)

We have used Kristan Erner not once but twice in the past two years. He found us our first home, and then 2 years later he sold our home in less than one week, and found our forever home for us. He is extremely professional, and a pleasure to work with. Kristan and his team make you their first priority all the time, and they are extremely courteous and friendly to work with. For any further real estate that my husband and I will do in the future, we will only use The Kristan Erner Group. - (Chris and Ashley)

My first experience with The Kristan Erner Group was a very exciting and positive one. I would like to thank Kristan Erner for his tireless endless work and positive energy in helping me sell my house so quickly. The support group of Sal and Jaicel also worked hard in making my experience relaxing and rewarding. I would definitely recommend The Kristan Erner group as a top notch professional team that is focused and motivated to sell your home with passion and expertise. - (Brent Aquino) 

The Kristan Erner Group was extremely helpful every step of the way, and they were our saviours through every state of panic. We now consider them to be our friends, not representatives, and look forward to entering the final stage of this process with our closing next Month. - (Farah) 

We met The Kristan Erner Group when they were selling a home in our neighbourhood. We liked the way they conducted business and discussed the possibility of us selling our home and buying a bigger one in the near future. The Kristan Erner Group was very patient and we never felt pressure. They would advise us about all the pros and cons in the houses we saw and let us make the decision. In fact, we were willing to make a high offer on one particular home and did not as they advised us that it was not worth it. The Kristan Erner Group is most interested in making sure you buy a home you are happy with, not making a quick sale. Once we found our dream home, they helped us decorate and stage our home for sale in a way that would be appealing to buyers. We sold our house for over the asking price and their demeanor throughout the transaction was very professional. We would highly recommend The Kristan Erner Group for both buying and selling a property, and we know that in the future any real estate transactions we do, they will be a part of it. - (Farid) 

I’m a widow, in my 70’s. I have sold ten of my homes, so far in my life and I thought I knew a lot about selling homes. Just a little over a month ago I decided to call three real estate agents to discuss selling my home. I called The Kristan Erner Group first because they seemed to be different from the type of realtor I was used to and they were. I was so impressed with Kristan at that first meeting that I decided, right on the spot, to go with him and his team and I’m so glad that I did. I’ve never had an agent or team work so hard as they did for me. In just over a month, they helped me get my home ready to sell, sold it above the asking price and closed the deal on an amazing new home that they found for me. I can’t say enough about their professionalism and their thoughtfulness throughout the whole experience. THANK YOU SO MUCH KRISTAN AND JAICEL. - (Gail Mann)

When it came time to selling 8 Homestead Road this is what the Sellers said; “Our family is grateful for their expertise and would recommend Kristan and The Kristan Erner Group to anyone considering selling, or buying a home.” So why did you choose The Kristan Erner Group to sell your home? “Kristan came up with an aggressive strategy that would give us the best result possible with the shortest period of disruption to our lives.” So with work, a small child and with another one on way, was it hard getting the house ready for sale? “Kristan walked us through all the preparations we needed to undertake to get the house ready for showing, right down to paint colours and lightbulbs” “Prior to the house hitting the market, Kristan and Jaicel helped us with the final décor and staging touches and arranged for photography and marketing materials to show our home in the best possible light.” So how did it all turn out? “We had received four registered offers, which put us in a great negotiating position. We were also impressed by the ethical and courteous way in which Kristan dealt with the multiple offers with as much fairness and transparency as he could, without compromising our bargaining position.” “We ended up accepting a great offer, significantly above our asking price and with a closing date that worked within our timeframe.” So would you recommend Kristan and The Kristan Erner Group? “When you receive a high level of service working with skilled and experienced professionals, like we did with The Kristan Erner Group there is absolutely no doubt.” - (Amanda and Tarik) 

We would like to thank you for the excellent service you have provided us before, during and even after the sale of our house. It has been a very good experience dealing with all of the City Savy Realtors and their team. We will never hesitate to refer you and your team to someone we know who will also sell their house. -(Judith Raquion-Manuel and Marcos Manueal)

By: Ann Smith

Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!